![]() “I guess there is a more practical side to this. In fact, on average parcels are picked up 1-2 hours sooner when they are located close to where people live compared to those in commuter locations, regardless of their convenience. In general, pickup is much faster the closer we get to home. In other words, dense networks result in shorter dwell-times, which again leads to a higher capacity,” he pointed out.Īsked whether he sees a significant difference in pick-up times between convenient lockers in residential areas and those in convenient commuter locations (such as train stations), Jonasson responded: “Yes, definitely. In addition, we can see that speed increases the closer the parcel locker is placed to where people live or commute on a daily basis. “Take for instance urban areas and major cities with a large concentration of people and dense parcel locker networks – in these areas the end users pick up parcels 3-6 hours faster than average. “When we take a closer look at those areas where the end users consistently pick up parcels the fastest, it becomes clear that these are also the densest areas,” he explained. Jonasson stressed that the really interesting areas to look at are those with the quickest pickup times. Just over one third of parcels are even picked up within the first five hours. Most parcels are picked up within 24 hours, including an impressive 60% picked up within 12 hours. Normal collection times in Swipbox’s parcel locker networks tend to be within 12-24 hours of the parcel delivery to the locker. In fact, based on these data we believe that our customers can operate with double capacity if their end users pick up their parcels twice as fast as normal.” “When we look into data for all our networks worldwide, one thing is very clear: Density is king when it comes to speed of end-user pick up. So Swipbox has dived into its ‘treasure chest’ of locker usage data to zoom in on customer behaviour when it comes to the average time from parcel delivery to pickup.Īccording to Jonasson, the results tell a clear story. Now, with Black Friday and Christmas shopping just around the corner, ensuring sufficient parcel capacity is as important as ever to retailers and carriers. In particular, in March 2019 it launched the first dense network of the battery-powered Infinity parcel lockers, giving it more than two years of valuable data related to customer behaviour using this type of parcel locker. Or even better, join a local guide program to share your favorite stores.The closer to customers the better – that’s the key to maximising usage of parcel lockers by enabling rapid collections to free up more capacity, especially in the forthcoming peak season, Swipbox’s Commercial Director, Brian Jonasson, told CEP-Research.Īs one of Europe’s leading suppliers of parcel lockers, the Danish company has years of experience running large networks in different countries. Torn between two businesses? You can start by looking at comments and photos shared by locals to make a more informed decision. Google Maps dynamically plans new routes based on real-time traffic information, even helping you choose the most desirable lanes. Travel smoothly, bid farewell to congestion And because Google Maps reroutes based on real-time traffic, drivers can complete trips faster and get more rides in. Drivers can rely on the Google Maps experience they’re used to, including intuitive turn-by-turn navigation, route overviews, lane level guidance, and voice support. Instead of having to switch back and forth between apps, drivers efficiently control their queue and see passenger info all in one place, making it easier to manage rides and get to where they’re going. Give your drivers seamless experiences by integrating turn-by-turn navigation powered by Google Maps right into your app. Help your drivers get from point A to Z faster and safer You can see everything from the highest peak to the lowest canyon. If a map is no longer just a map, what is it? It’s a trip to the moon, a ticket to Mars, a bird's eye view of the Earth. Revisit the world around you in ways you've never seen before With more data and better control, you can optimize resources and routes, decreasing idle time for your drivers, improving wait times for your customers, and creating efficiencies for your business. When drivers are able to stay in your app as they navigate to a destination, you can send them alerts and notifications, add trips on the fly, and get a better overall look at their navigation behavior. Improve your operations by interacting with drivers in real time
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